Privacy Policy
Introduction
At Daar Al-Sheikh Silver we are committed to protecting your personal data and keeping your information confidential. By using our site and our services, you agree to the following privacy policy terms:
1. Copyright
- We collect information from the moment you register with us as a customer or shop with us as a guest. The personal information requested may include: your name, email address, billing address, delivery address, contact numbers, your product selections, and your password.
- We may also collect technical data: IP address, browser and device type, cookies, and usage data such as the pages you visit.
2. Terms of Use
We use your data only for the following legitimate purposes:
- Processing orders and handling payment and delivery.
- Contacting you about orders or enquiries, and providing customer service.
- Sending offers or newsletters with your prior consent.
- Improving the user experience and the quality of our services.
- Complying with applicable laws and regulations.
3. Sharing Information
- We do not sell or rent your personal data to any third party.
- We share your information only with the parties necessary, such as shipping companies, payment providers, and legal compliance authorities where formally required.
- All parties we work with are bound to protect your data in line with high security standards.
4. Account Security
You are responsible for keeping your account details and password confidential and for controlling who has access to your computer or to our application. You also agree to accept responsibility for all activity carried out through your account or with your password.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
- If you suspect any unauthorised use of your account, you must notify us immediately so that appropriate action can be taken.
5. Data Protection and Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, alteration, or unlawful disclosure.
6. Payment Data
We do not store credit or debit card details on our servers.
All payments are processed through secure, approved payment gateways.
Any financial data is processed in accordance with the security standards of the payment providers (PCI DSS).
7. Your Rights
Under the applicable regulations, you have the right to:
Access your personal data and request a copy of it.
Correct or update your data if it is inaccurate.
Request deletion of your data where there is no longer a legitimate reason to keep it.
Withdraw your consent to receive marketing offers at any time.
8. Changes to This Privacy Policy
We reserve the right to amend this privacy policy at any time, so please review it regularly. Changes and clarifications take effect as soon as they are published on the site. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
